Privacy Policy

Revised on 14/09/2022

​

This Privacy Policy applies to all information collected on this website. The purpose of this Policy is to provide you with information regarding the collection, use, maintenance, and disclosure of your collected information.

​

Types of information we collect

We collect your data directly to provide you with the best experience with our services, as we are committed to the transparency and security of our products, services, and customer care.

​

We will collect your information in two ways: 1) through your use of our services, and 2) through the information you provide to us.

 

Your Use of Our Services

When you use or interact with the services on this website, we may collect information about your interactions to better address and enhance the quality of your requests.

​

The information collected may include: device information, location information, unique application identifiers, cookies, and similar technologies.

 

​ Information You Provide to Us

• Our Clients: Some services may require you to register for an account. When you register, we may ask for personal information such as your name, email address, and other relevant details.

• Website Users: When you fill out our forms, you provide us with information that may include, but is not limited to, your name, email address, company name, and job title. This information is provided by you in response to prompts while using our websites.

 

Types of Information NOT Collected

The following personal information cannot be collected through the use of our services, and you should not provide any information related to financial data such as, but not limited to, bank account and credit card numbers, identity numbers, tax ID numbers, driver's licence numbers, passport numbers, and other sensitive information as defined by the GDPR (General Data Protection Regulation).

​

How to Manage Your Personal Data

Personal data is managed through cookies, which are small files created to personalise and facilitate your access to the site. These files are saved on your computer via your browser and contain information that allows us to identify who is visiting the page, control site traffic, and monitor user behaviour. This helps us understand which news is most relevant to our clients and visitors.

​

For more information about cookies, please read our Cookie Policy.

 

Web Beacons

We use web beacons, either alone or in conjunction with cookies, to help collect information that assists in tracking the existence and/or nature of web-based interactions occurring through our clients' websites. A web beacon is a clear electronic image that recognises certain types of information on your computer, such as cookies, when you view a website connected to a web beacon. We may also use anonymous information about your visits to our clients' websites to improve their products and services and help them provide useful and relevant information about products or services that may be of interest to you.

​

IP Addresses

We may automatically record certain information, which can include your web requests, your interaction with a service, the Internet Protocol (IP) address of the computer you are using to access the website, your browser type, your browser language, and the date and time of your request.

 

Data Removal Request

If you do not wish for your personal information to be collected, you should refrain from using our website or any tools provided and choose to opt-out of the collection of your personal data. You should contact clients directly to arrange alternative methods for providing them with applicable information. Please note that responsibility for any subsequent data transfer lies with you.

​

Third Parties

This site and its operators may use agents to provide services on their behalf. We may share the information you provide with these agents solely for the purpose of delivering these services. These third parties are bound by confidentiality obligations and are subject to penalties, including termination and criminal liability, should they fail to comply with these obligations.

 

Security

We are committed to ensuring the security and privacy of data through robust software and hardware methodologies. This includes internal reviews of data collection, transmission, storage, and processing practices, as well as encryption and physical protection measures to prevent unauthorised access to the systems where we store the information we collect.

​

Data Integrity and Purpose

Unless expressly stated otherwise below, we do not sell, trade, or rent your personal information collected on this site to others. When you provide us with personally identifiable information, we will use it under the following terms:

​

·         Our service providers, if applicable, will have access to the information we collect to help us deliver our services to our clients.

​

·         We may disclose information to third parties when we have reason to believe that such disclosure is necessary to identify, contact, or take legal action against someone causing harm or interfering with the rights or property (whether intentionally or unintentionally) of our clients or any user of our website or our clients' websites.

​

·         We will disclose information in response to any request from regulatory bodies or authorities.

​

·         We may disclose information to third parties when we believe in good faith that the law requires it (including responding to a subpoena or court order).

​

·         We may use your data for marketing campaigns, email marketing, and sales qualification, including contacting you via email or phone.

​

·         By filling out our forms on the website, you agree to provide us with information and to receive promotional and educational content related to our products and/or services.

​

We may use "aggregated" non-personal data to enhance the operation of our software and to analyse interest in areas or the effectiveness of this website.

​

Please note that we may disclose personal information in response to legal requests made by competent authorities or as required by law.

​

Access

Upon written request and with the consent of our client, we will make our best efforts to allow you to correct, amend, or delete any personal information that is found to be incorrect or incomplete. Please note that permission must be obtained from our client before any changes can be made.

 

Compliance and Accountability

We will conduct periodic audits to ensure adherence to and compliance with this Policy. Any violations of this Policy will be subject to disciplinary action.

​

​ Dispute Resolution

Any questions and/or complaints regarding your information should be directed to the website owner. If your question or complaint pertains to the use of your personal information, you may contact us using the address provided on this site.

We will respond within 10 (TEN) days from the date of receipt of your notification, or within the timeframe established by local legislation. We will cooperate with relevant data protection authorities in cases where complaints cannot be resolved.

​

In certain circumstances, it may be necessary to seek judicial intervention.

​

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. These changes will become effective on the date of publication. Therefore, we encourage you to review our Privacy Policy regularly to stay informed about any updates.

 

Cookie Policy

This online Cookie Policy applies to all data collected. Its purpose is to provide information about the collection, use, maintenance, and disclosure of your collected data.

​

What are Cookies?

As outlined in our Privacy Policy, cookies are data elements that a website can send to your browser, which will then place the cookie on your hard drive. When a cookie is stored on your hard drive, the next time you visit the same website, we may be able to recognise you.

​

How Are Cookies Used?

 

Essential Cookies

When you view our website, the software will immediately store certain information in the form of essential cookies on your computer. These cookies are crucial for the normal operation of the website you are visiting and are essential for our ability to provide services to you, our clients. Essential cookies are used to enable access to certain features on the website and to display personalised content.

​

Performance Cookies

Performance cookies are used to recognise you from your previous visits. They also allow us to see how you interact with the website. This information helps us optimise your experience and streamline your navigation. Performance cookies do not collect information that identifies you personally.

​

Functional Cookies

We may also use cookies to enhance your visit. Functional cookies store specific settings you have applied and/or responses to quizzes and surveys.

​

Disabling Cookies

If you do not wish to have additional cookies, other than those described above as Essential Cookies, placed on your computer, you may not be able to use the website to its full potential. In this case, you should select the "Disable" option that appears on your site. To delete any Strictly Necessary Cookies that have already been placed on your computer, you can remove them from your hard drive by consulting your browser's instructions or the help screen. Please note: Certain websites and/or website features may not function properly if you disable cookies or block them.